For the delivery or receipt of the products we follow the following ways:

1) Receipt from our warehouse

It is the way we recommend for various reasons for our products, because the customer has the ability to:

  1. to check if the product is suitable for its use
  2. to check the product in case of any imperfection
  3. to receive answers and technical support from our specialized staff on issues of facilities & proper operation
  4. to add to the order any accessories that are needed for the better operation of the product he is interested in buying, etc.

2) Through a Transport Company

In this case the following condition apply :

  1. The customer accepts that the products travel at hic own risks .
    The responsibility of the company is until they deliver the products in excellent condition, to the representative of the transport company along with all the accompanying documents required.
  2. The customer undertakes the consultation with the transport company.
  3. The customer also undertakes the payment of the transport.
  4. In the case of shipping with transport company, the payment is not possible by cash on delivery, except for payment by credit card or deposit in a bank account.

Our company for no reason don’t choose or look for a transport company. The choice of transport company is responsibility of the customer.

3) Through a Courier Company

This method should be avoided if the products are large or heavy.

1st Case

Receipt by courier from our warehouse and delivery by courier at the customer place.
In this case the following condition apply :

  1. The customer accepts that the products travel at hic own risks .
    The responsibility of the company is until they deliver the products in excellent condition, to the representative of the courier company along with all the accompanying documents required.
  2. The customer undertakes the transaction (consultation , payment) with the courier.

2nd Case

Delivery to the courier with our own transport cost & Delivery by courier to the customer.
In this case the following condition apply :

  1. The customer accepts that the products travel at his own risks .
    The responsibility of the company is until they deliver the products in excellent condition, to the representative of the courier company along with all the accompanying documents required.
  2. The customer undertakes the transaction (consultation , payment) with the courier.

 

GUARANTEE OF GOOD PRODUCT OPERATION

All products have a guarantee of good operation. It is the buyers obligation to follow the appropriate operating modes and to always have the proof of purchase of the product (invoice or cash register receipt). Shipping costs are to the customer.